Core Values
We demonstrate the Big Heart core values as a natural part of our work environment. These core principles serve as the compass for how we, as One Company, achieve great results.
BRAVERY ā¶ To Take Initiative, Be Decisive, and Act with Urgency
Encourage Yourself and Others To:
ā¶ Be bold and decisive ā take the initiative to lead yourself and others
ā¶ Act with urgency ā be proactive and independent by providing your own direction
ā¶ Act without fear of failure
ā¶ Innovate and create solutions to overcome challenges
ā¶ Speak up with courage ā ask questions and give input, even when facing difficult conversations
ā¶ Be bold and decisive ā take the initiative to lead yourself and others
ā¶ Act with urgency ā be proactive and independent by providing your own direction
ā¶ Act without fear of failure
ā¶ Innovate and create solutions to overcome challenges
ā¶ Speak up with courage ā ask questions and give input, even when facing difficult conversations
INCLUSIVENESS ā¶ To Embrace Diversity, Value Others, and be Open-minded
Encourage Yourself and Others To:
ā¶ Foster an environment where we embrace diversity in the workplace
ā¶ Recognize the advantages a diverse team has to offer
ā¶ Practice open-mindedness, valuing everyoneās thoughts, contributions, and involvement
ā¶ Accept each individual for who they are
ā¶ Foster an environment where we embrace diversity in the workplace
ā¶ Recognize the advantages a diverse team has to offer
ā¶ Practice open-mindedness, valuing everyoneās thoughts, contributions, and involvement
ā¶ Accept each individual for who they are
GENUINENESS ā¶ To be Honest, Transparent, and have Integrity
Encourage Yourself and Others To:
ā¶ Be honest and transparent amongst peers, supervisors, customers, and all company stakeholders
ā¶ Act with integrity ā even when no oneās watching
ā¶ Be true to yourself ā express yourself honestly
ā¶ Be honest and transparent amongst peers, supervisors, customers, and all company stakeholders
ā¶ Act with integrity ā even when no oneās watching
ā¶ Be true to yourself ā express yourself honestly
HUMILITY ā¶ To Listen First and Receive Input with Grace
Encourage Yourself and Others To:
ā¶ Listen first to understand, not only to respond
ā¶ Be open to new ideas
ā¶ Be humble ā ask for help when needed and welcome input from others
ā¶ Respect guidance from others and receive constructive feedback with grace
ā¶ Pursue learning ā work to expand your knowledge, skills, and abilities
ā¶ Listen first to understand, not only to respond
ā¶ Be open to new ideas
ā¶ Be humble ā ask for help when needed and welcome input from others
ā¶ Respect guidance from others and receive constructive feedback with grace
ā¶ Pursue learning ā work to expand your knowledge, skills, and abilities
EMPATHY ā¶ To Care and Understand
Encourage Yourself and Others To:
ā¶ Care and understand ā have patience and be mindful of others
ā¶ Acknowledge customer and team member needs
ā¶ Find and share common ground ā put yourself in someone elseās shoes
ā¶ Care and understand ā have patience and be mindful of others
ā¶ Acknowledge customer and team member needs
ā¶ Find and share common ground ā put yourself in someone elseās shoes
ACCOUNTABILITY ā¶ To Take Ownership and Meet Commitments
Encourage Yourself and Others To:
ā¶ Be responsible for your own work and actions
ā¶ Hold commitments and deliver results
ā¶ Take ownership of both accomplishments and setbacks
ā¶ Respond to and resolve issues in a timely manner
ā¶ View mistakes as an opportunity for growth, learning while continuously moving forward
ā¶ Be responsible for your own work and actions
ā¶ Hold commitments and deliver results
ā¶ Take ownership of both accomplishments and setbacks
ā¶ Respond to and resolve issues in a timely manner
ā¶ View mistakes as an opportunity for growth, learning while continuously moving forward
RESPECT ā¶ To Treat Everyone with Dignity, Appreciation, and Kindness
Encourage Yourself and Others To:
ā¶ Treat others how they would like to be treated
ā¶ Act with kindness and compassion ā towards oneself and others
ā¶ Respect every individual as a person ā not only based on their authority
ā¶ Listen to everyoneās opinions and support their decisions
ā¶ Appreciate peersā contributions, achievements, and unique abilities
ā¶ Treat others how they would like to be treated
ā¶ Act with kindness and compassion ā towards oneself and others
ā¶ Respect every individual as a person ā not only based on their authority
ā¶ Listen to everyoneās opinions and support their decisions
ā¶ Appreciate peersā contributions, achievements, and unique abilities
TEAMWORK ā¶ To Communicate, Contribute, and Work Towards a Common Goal
Encourage Yourself and Others To:
ā¶ Communicate and collaborate across teams, being accepting of new ideas
ā¶ Recognize unique skillsets and work together towards a common goal
ā¶ Help others and not fear receiving help
ā¶ Act with a positive mindset, seeing challenges as opportunities for change
ā¶ Be mindful of how your decisions impact colleagues, teams, and stakeholders
ā¶ Foster an environment of support by leading, bringing teams together, and enabling others to succeed by removing obstacles
ā¶ Communicate and collaborate across teams, being accepting of new ideas
ā¶ Recognize unique skillsets and work together towards a common goal
ā¶ Help others and not fear receiving help
ā¶ Act with a positive mindset, seeing challenges as opportunities for change
ā¶ Be mindful of how your decisions impact colleagues, teams, and stakeholders
ā¶ Foster an environment of support by leading, bringing teams together, and enabling others to succeed by removing obstacles